My company made the right decision when they partnered with Premiere Response. When we established our new call center their technical expertise and leadership were essential in putting together a comprehensive start up plan. With their help, our fully functional call center was up and running in a very limited amount of time. The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high quality service to our consumers. I depend on Premiere and they deliver, I enjoy working with their staff and I’m very pleased with the results.
As a leading manufacturer of household products ranging from medical devices, Over the Counter Drugs, and consumer goods, we are fortunate to have a strong partnership with our team at Premiere Response. Together we have built a comprehensive program that provides our consumers a satisfying service experience and our business with the tools to ensure compliance and corrective action opportunities.
Together with the Premiere Response management and contact center team, we are assured that our consumers and our internal partners are satisfied and have a rewarding experience that reflects well on our brands.