Career Opportunities abound at Premiere Response.

We’re looking for skilled professionals to enhance our already stellar team. Check out our listings below and contact us if you think you’re a good fit. In addition to these career opportunities, Premiere Response utilizes temporary assistance to support high volume events. Click here for the opportunity to join our “on call” network.

Flexible Hours

Advancement Opportunities

Vacation Time

Free Coffee

Competitive Compensation

Team Atmosphere

Tips when applying:

Thoroughly read job descriptions.
Create an original cover letter.
Identify key words and tailor your resume.
Provide a list of 3-4 references.
Respond quickly and professionally.
Ensure your social profile is current.
Clean up your public social media profile.
Be passionate.
Available Positions

Program Manager

Maintain an open line of communication with client representatives, acting as the main contact for client interaction

Interface directly with client representatives and ensure that program objectives are met

Provide all necessary program specific reporting to client

Team Leader

Coordinate schedules to provide sufficient staffing according to projected call volume

Handle escalated calls transferred from Customer Service Representatives (CSRs) to deescalate difficult customers

Train newly hired CSRs on client specific competencies

Customer Service Representative

Answer incoming customer service calls routed through an Automated Caller Distribution (ACD) System

Log Customer information using Customer Relations Management (CRM) Software while maintaining dialogue

Confirm customer information previously logged into CRM Software and make any necessary revisions