Experienced Management You Can Trust

Premiere Response’s top management professionals each have over 20 years experience in the Consumer Affairs industry with broad backgrounds in customer service, marketing and quality assurance. But our management team is just the beginning of who we are.

Belgrade - April 14, 2014: Social Media Icons Twitter, Facebook,

Customer Contact Professionals

At the customer level, Premiere Response customer contact professionals make up a highly-educated, highly trained CRM team that’s poised to go to bat for your company every time the phone rings or an email dings. Holding college degrees, advanced certifications and valuable experience in disciplines ranging from sales and technology to nursing, nutrition and more, you can rest assured our customer contact pros are the best in the business.

Program Managers

Premiere Response program managers are hand-picked to be your single point of contact, for clear communication and strategic consistency. Assigned to your brand based on their industry experience and background, they are your primary connection to your program, your dedicated team, and your customers.

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Dedication makes the difference

Taken as a whole, our dedicated customer service team knows your brand inside and out, interacting with your products on a daily basis. Your team is prepared to field any question or concern that comes their way.

As a company, Premiere Response takes a holistic and consultative approach to your programs, bringing you best practices and creative, flexible solutions that really work.

In short: Your customers are in good hands with Premiere Response. Premiere Response professionals hold advanced expertise across a wide variety of industries including, but not limited to:

Food and Beverage
Consumer Electronics
Natural and Organic Products
Supplements
Healthcare
Pharmaceuticals
Beauty Care
Consumer Goods
Technical Support Services
Crisis Management and Triage across all industries

95%

of dissatisfied customers will tell others about their experience

56%

of customer interactions happen during a multi-channel journey

70%

of Americans will spend more money with brands that provide good service

59%

of Americans would try a competitors brand because of a bad service experience

Trust the Premiere Response team to stay in touch with your customers. We’re ready to answer the call.