Premiere Response will provide you with Customer Relationship Management (CRM) solutions customized to meet your company’s need for complete and accurate documentation of customer interactions. We will work with you to ensure your CRM delivers data with the end result in mind: what customer input and reporting will drive critical business decisions? We integrate with the leading CRM systems including SAP and Astute, and we are well versed in integrating with customer developed CRM systems. Our data analysts can design a customized CRM application for your business or build interfaces with your current applications.
Our email management system can be programmed to seek responses for both simple and complex consumer inquiries. Messages are designed to gather missing bits of data or to request extensive amounts of data from the consumer. Once the response is received, data is updated within the CRM and the transaction is completed.
CRM is your tool for success
Understand your consumer better
Track and categorize contacts from all channels
Provide cross functional insights
Data can be overlaid with external insights
Custom dashboards for stakeholders