Brett Goldman joined the Premiere Response team with a Bachelor’s Degree in Supervision and Management and 9 years of experience in call center management. Brett has driven significant return on investment through a combination of process improvement and multi-level performance management. He currently manages one of our Fortune 500 accounts across two locations. His team is focused on delivering a superior consumer experience through a variety of channels including social media, chat, email, and phone.
Roxanne Alaimo
Program Manager
Roxanne Joined the Premiere Response team in 2016. She comes to us with a diverse background and skill set that…
Kristen Capone
Project Manager/ CRM Specialist
Kristen joined the Premiere Response team in 2008. As the Project Manager that supervises our Wilke CRM administrative team, Kristen…
Lori Mallett
Program Manager
Lori Mallett joined Premiere Response in 2015. Lori has over 20 years of Managerial Contact Center experience across several industries. …