Webinar: 5 Mistakes Luxury Brands Make When Outsourcing Customer Service

Even Luxury Brands Make Mistakes in Customer Care

 

Watch Premiere Response’s Beth Ziff, EVP of Customer Engagement and Sam DiLiberto, EVP of Contact Solutions, discuss the 5 mistakes luxury brands most often make when outsourcing customer care with Chris Olshan, CEO of the Luxury Marketing Council.  

The biggest takeaway?  Make sure your outsourced provider is as invested in your brand voice and customer experience as you are. Treat them as an extension of your team and expect nothing less than a transparent, consultative relationship.  

Our Guide to the
Top 5 Mistakes Luxury Brands Make

Set your customer care outsourcing journey up for success.

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